FT. LAUDERDALE, Fla.--(BUSINESS WIRE)--iQor, a managed services provider of customer engagement and technology-enabled business process outsourcing (BPO) solutions, today announced the expansion of ...

Labor arbitrage, or the moving of jobs from more expensive to less expensive locations, has long been seen as one of the chief potential benefits of BPO. And while reducing the cost of labor by ...

Why You Should Care: Quatrro BPO Solutions has developed customized and vertically specialized business process outsourcing services that are affordable to small-business customers. The Lowdown: ...

2024 was a year marked by growth in the global outsourcing sector and even more rapid growth in the use of AI-powered solutions for core business functions. So, what does the new year hold for leaders ...

RESEARCH TRIANGLE PARK, N.C.--(BUSINESS WIRE)--IQVIA (NYSE:IQV), a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry, ...

Jamaican contact center and back office services provider Itel-BPO Solutions has taken full control over Granada Corporation, a bilingual customer service provider with a focus on work-at-home ...

The market is forecasted to grow steadily at a compound annual growth rate of close to 6 percent, reaching more than $9 billion by 2020. “Cloud technology has revolutionized the mode of outsourcing ...

Business Process Outsourcing (BPO) has long been one of the Philippines’ strongest economic engines. But the sector has ...

Sanjay Govender, Qrent’s Head of GBS/BPO Solutions. With the outsourcing space becoming increasingly cutthroat, BPOs find themselves trapped in a relentless race to the bottom. Aggressive pricing ...