The next time you pull up to the drive-thru at Burger King, you may notice something different. The greeting might sound warmer. The thank you might feel extra intentional. That could be Patty. The ...
If you haven't noticed lately, Burger King has been serving up hit after hit. Earlier this year, the chain released the BBQ Brisket Whopper, a sizable handheld piled high with slow-cooked beef and ...
Burger King is testing artificial intelligence-powered headsets that give workers a "friendliness score" based on their customer interactions. Here & Now's Indira Lakshmanan speaks with Ifeoma Ajunwa, ...