TwistedSifter on MSN
Call center rep received a call from a fraudster, but when he learned his account was limited, he changed his voice and said he was a police officer
Fraudsters have rights, didn't you know?!
Business.com on MSN
How to choose the best call center software
Cloud-based call center software costs $20-$200+ per user monthly. Key features include call blending, CRM integration, IVR ...
Call center automation uses AI to streamline customer service. Discover how it works, explore tools, and gain expert tips to enhance customer experience. Automating complex processes and repetitive ...
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