Forbes contributors publish independent expert analyses and insights. Anna Shields, organizational conflict and workplace mediation expert. Conflict resolution has been on the organizational agenda ...

Awareness is the first step to change, and there are signs that organizations and their employees are recognizing the increasing importance of conflict management skills. Conflict is everywhere you ...

You’re in the middle of your presentation, waiting for all to join the Kahoot on their phones, when a colleague gets up from her seat, walks up, and taps your shoulder. Right there, in front of ...

Most workplace conflict correlates with lower performance and satisfaction, not higher. Cooperative goals and interdependence ...