PENSIONER Rick Weightman couldn’t fathom why £10 kept coming off his prepayment meter every time he topped up. He thought it was a meter mistake, but EDF was charging him for an old debt back in 2018 ...

I paid monthly by bank transfer yet it is demanding an overdue sum I rented a flat for five years and paid monthly bills to the energy supplier EDF, and had regular meter readings taken. I moved out ...

EDF smart meter customers have issued a warning - after a mix-up left one family unsure whether they were in £1,700 debt or £3k credit. An EDF smart meter wasn't able to decide if family were £1,700 ...

British Gas, EDF Energy and other energy companies’ online services have stopped working properly on the final day for customers to submit meter readings. Websites said they were unable to accept ...

A Fishponds woman has been left upset and frustrated after EDF failed to deliver on a pre-Christmas promise of £100 in credit. Jessica Lockier took up the special offer from the power company, which ...

Energy supplier EDF has made an app that enables customers to submit meter readings by using the camera on a smartphone. Customers can take a snap of their electricity and gas meters and send it ...