In early 2019, IP Australia initiated a comprehensive research phase exploring Australia’s design ecosystem, including voices from the industry, design forums, economic analysis and business surveys.

IP Australia is using Pega as its case management system, but has also undergone a transformation in the way it works, to meet customer expectations. Rob Bollard, CIO at IP Australia, the government’s ...

In an exclusive interview, Michael Schwager discusses the office’s AI use as well as some of the thorny issues it faces, including patent protection for computer-implemented inventions Michael ...