"The reality is that extreme demand is no longer confined to winter." ...
A major cyber attack has caused a software outage at the NHS 111 service. Users are being warned to expect delays as staff have reportedly resorted to using pen and paper to record cases. The system ...
Health secretary says extreme demand no longer confined to winter as service in England warns of knock-on effects ...
Urgent medical and health advice is now available across Wales 24 hours a day seven days a week following the national rollout of the 111 helpline. The service, which is run by the Welsh Ambulance ...
The call handling service NHS 111 increased the use of ambulance and urgent and emergency care services during its first year of operation, shows a detailed evaluation. The call handling service NHS ...
The NHS needs to 'futureproof' its telephone triage systems to cope with increased demand and changing situations during national emergencies, the national health care safety watchdog has stated. In a ...