TechCrunch

3 critical lessons I learned while scaling RingCentral’s customer support team

There are many things I wish I knew when starting out with my small customer support team at RingCentral, but in the end, we figured it out. I’m going to share some critical lessons I learned along ...
Business Wire

Theta Lake Expands Partnership with RingCentral by adding RingCentral Contact Center Support to Deliver More Customer Value

SANTA BARBARA, Calif.--(BUSINESS WIRE)--Theta Lake, Inc., fresh from the news of being included as a vendor in the new Gartner market category of Digital Communication Governance (DCG) and also ...
Nasdaq

MegaCorp Logistics Taps RingCentral® for Best-in-Class Voice Capabilities to Support Seamless, Flexible Customer Service Communication

BELMONT, Calif.--(BUSINESS WIRE)-- MegaCorp Logistics, one of the fastest-growing logistics companies in the U.S., has partnered with RingCentral, Inc. (NYSE: RNG), a leading provider of global ...
Small Business Computing

RingCentral Adds VoIP to Virtual PBX

RingCentral, Inc. recently launched its DigitalLine VoIP service as an enhancement to its virtual phone system for small businesses. DigitalLine is integrated directly into the full RingCentral system ...