Nasdaq

Salesforce, Singapore Airlines Collaborate On AI-Powered Customer Servicing Applications

(RTTNews) - Salesforce (CRM) and Singapore Airlines (SIA) announced that the Airline is incorporating Agentforce, Einstein in Service Cloud, and Data Cloud into its customer case management system, ...
Seeking Alpha

Singapore Airlines and Salesforce Collaborate on AI-Powered Customer Servicing Applications, Plan to Co-Develop More Solutions for the Airline Industry

SAN FRANCISCO & SINGAPORE--(BUSINESS WIRE)-- Salesforce (NYSE: CRM), the world’s #1 AI CRM, and Singapore Airlines (SIA) today announced that the Airline is incorporating Agentforce, Einstein in ...
Benzinga.com

AI Takes Flight: Singapore Airlines Taps Salesforce For Next-Gen Customer Service Tech

Salesforce, Inc. (NYSE:CRM) disclosed a collaboration with Singapore Airlines (SIA) to enhance the customer case management system. As per the deal, SIA will implement Agentforce, an AI-powered system ...
Computer Weekly

Singapore Airlines to roll out Salesforce Agentforce

Singapore Airlines is rolling out Salesforce’s Agentforce artificial intelligence (AI) agent platform, Einstein in Service Cloud, and Data Cloud for its customer case management system in an effort to ...