ServiceNow Inc. today introduced Now Assist for Virtual Agent, a chatbot that uses generative artificial intelligence to help workers quickly find business information. The chatbot is rolling out on ...

We believe our acknowledgment in the Gartner Hype Cycle for ITSM, specifically in the Virtual Support Agent category, reflects our commitment to innovation in GenAI-powered support solutions.” — ...

Zoom (ZM) has released Virtual Agent 3.0, which it said has an improved and expanded set of artificial intelligence capabilities to resolve customer issues, seamlessly hand off to human agents, and ...

In partnership with Replicant, Avant brings an AI virtual agent to customer service, improving response times, call resolution, and customer satisfaction Avant, a leading financial technology company, ...

Rezolve.ai recognized in the 2024 Gartner Hype Cycle for ITSM as a Sample Vendor in the Virtual Support Agent category We believe our acknowledgment in the Gartner Hype Cycle for ITSM, specifically in ...