In an analyst briefing last week, Cisco Systems Inc.’s Webex shared updates from across its suite of offerings. Today’s AnalystANGLE conversation features a conversation with Zeus Kerravala of ZK ...

Cisco Systems Inc. said today it’s bringing agentic artificial intelligence capabilities to its contact center and video conferencing platforms, helping customer service agents and employees boost ...

FORT LAUDERDALE, Fla., Oct. 23, 2024 /PRNewswire/ -- Today at WebexOne, Cisco (NASDAQ: CSCO) unveiled new AI-powered innovations, including the Webex AI Agent, AI Agent Studio and Cisco AI Assistant ...

At this year’s Enterprise Connect, Cisco rolled out new AI agents for Webex designed to improve customer service experiences. Cisco is adding new features to its Webex collaboration tool as it expands ...

At its WebexOne event in Florida today, Cisco is presenting a range of AI enabled agents and products, to be available Q2 next year, including AI-generated scripts from your PowerPoint deck, and a ...

Here are the AI-enhanced features, customer experience updates and new integrations with the likes of Zoom and Microsoft Copilot that Cisco Systems revealed this week during WebexOne 2025. The era of ...

"Cisco's new Webex Receptionist effectively challenges competitors RingCentral and Zoom with its simple and intuitive interface," wrote Brent Kelly, Principal Analyst at Omdia in an emailed statement.