This content has been selected, created and edited by the Finextra editorial team based upon its relevance and interest to our community. Onboarding is the process by which a prospective customer’s ...

According to HubSpot, happy customers are the top referral sources for companies. But turning a new client into a happy customer requires a successful customer onboarding strategy. If the experience ...

Retaining great workers starts in the hiring and onboarding process. Experience and research tell us that it’s essential that new employees feel welcomed and set up for success. What may surprise you ...

TheSoul Publishing CHRO says re-onboarding allows existing employees to become more ingrained in a company’s evolving culture while establishing a mutual understanding of how it is applied to ...

Orientation ain’t cutting it anymore in the time of the WorkQuake(tm)! Instead organizations need to pay more attention to not only who the hire but what they are doing to retain who they hire. An ...

Just moments into a three-day virtual employee onboarding process in March, Marcus Nelson began thinking about what modifications he'd make as several ideas flooded his head. “I was already thinking ...

It is an unfortunate reality that for many companies implementing new SaaS solutions, the rollout period is riddled with miscommunication and confusion, resulting in a dampening of initial client ...

Onboarding and integration play a pivotal role in the successful recruitment and retention of employees. This crucial phase sets the stage for a newcomer’s career journey within an organization.

In simplest terms, onboarding is the focused and intentional integration of a client into your practice. Digging deeper, onboarding communicates the norms a client can expect when dealing with your ...

What if the first interaction a candidate had with your company revealed more about fairness and inclusion than any policy ...