Here's why filing a credit card dispute won't won't be the answer if you hate a cruise excursion and will only make things ...

These Princess Cruises passengers learned the hard way that small passport mistakes can lead to a missed cruise -- no refund ...

There’s a new scam coming to your home phone. Aggressive, fake customer service agents are on duty, demanding payment for Keto supplements you didn’t order. I learned about this bizarre scam firsthand ...

Don’t make the passport mistake these Princess cruise ship passengers made. You’re in the danger zone if your passport has less than six months left before it expires. On the last night of her recent ...

Discover the challenges faced by a family left stranded by American Airlines and their struggle for refunds on canceled ...

Christian F. made a critical but common error while booking a round-trip business-class flight to Paris for his wife. After asking Google for United Airlines customer ...

I love traditions. One of my favorite family traditions is the annual road trip I take with my two daughters and a couple of their friends every summer. That’s when I load up the minivan with these ...

Like every savvy traveler, Kathy Mason inspected her recent rental car very carefully before driving it off the lot. The vehicle had no visible damage, and she says she returned it in the same ...

There’s a new scam coming to your home phone. Aggressive, fake customer service agents are on duty, demanding payment for Keto supplements you didn’t order. I learned about this bizarre scam firsthand ...

Michelle is an experienced consumer reporter, advocate, mediator, service journalist, and travel writer. She is the founder and CEO of Consumer Rescue and is also a consumer advocate and travel ...