Business Process Outsourcing (BPO) has long been one of the Philippines’ strongest economic engines. But the sector has ...

For companies, being overwhelmed with daily operations while neglecting to focus on core essentials can be one of the biggest traps for small- and medium-sized enterprises (SMEs) and startups. It’s ...

Genpact is transitioning from a legacy BPO provider to a digital transformation partner, with ATS driving higher-quality, ...

Over 400 Wipro Cebu BPO workers are notified of their temporary layoff with no pay and no option to seek similar work for up to six months ...

A SENATOR said on Monday he filed a bill proposing to automatically regularize business process outsourcing (BPO) workers after their six-month probation, in a bid to crack down on labor ...

Indian BPO exports stand at USD 45 billion, making up 20% of overall outsourced spends. These exports have grown at a CAGR of 7.8% between FY2015–25, which is 250–300 basis points higher than global ...

The Global Life Sciences BPO Market shows opportunities in cost optimization, enabling firms to convert fixed costs to ...

Despite severe damage to 60 per cent of the country’s business process outsourcing (BPO) sector, there have been minimal job losses, according to Gloria Henry, vice-president of the BPO and Logistics ...

Demanding fair treatment and improved working conditions, business process outsourcing (BPO) workers joined a mass protest in ...