A survey of the NEJM Catalyst Insights Council finds a wide range of approaches to caring for patients with complex needs, with varying success in outcomes.

Patients with congenital heart disease (CHD) face substantial challenges in managing their chronic illness. Common and often unmet needs include neurocognitive challenges, mental health conditions, ...

The carbon emissions from assets owned by health systems are a small fraction of their total carbon footprint. The emissions produced by their suppliers of products and services — such as electricity ...

The Article, “Warmth, Competence, Hope and Belonging at Mayo Clinic: Using Social Science to Improve Hospital Patients’ Experience,” originally published ...

To provide effective care and support to patients with complex medical and social needs, providers must have synthesized whole-person insights on their health-related social needs (HRSN). Often, the ...

Although value-based payment models are increasingly prevalent across physical health systems, there is limited experience and understanding of how they apply to substance use disorder (SUD) and other ...

Many hospitals are working on implementing value-based health care (VBHC), especially through integrated practice units or other condition-based redesign. However, despite the appeal of VBHC, ...

In the aftermath of patient experience challenges during the Covid-19 pandemic, Mayo Clinic surveyed more than 21,000 outpatient medical practice patients. The findings were that, although Mayo Clinic ...

Kaiser Permanente’s initiatives with combining HCD and PI point to the potential to improve the health care experience and outcomes of patients and providers.

How connected health data systems, integrated care delivery across multiple modalities, and AI-supported tools can support a more proactive and patient-centered approach to care delivery. The greatest ...

Health systems globally continue to struggle to translate health equity commitments into consistent day-to-day practice at the point of care. Although equity strategies are often articulated at ...