The Contact Center Association of the Philippines is pushing to create collective solutions to address cybersecurity threats ...

TDCX's strategy post-delisting seems aimed at improving and promoting its data-labeling and quality services for AI ...

Guevarra notes that, while an annual report centers on an organization's fiscal health, an impact report takes a deeper, broader look at how an organization affects its people, its communities and the ...

The Contact Center Association of the Philippines (CCAP) urged Business Process Outsourcing (BPO) companies to prioritize as a core component of their operational strategies to protect a more secure ...

Q4 2024 Earnings Call Transcript September 12, 2024 IBEX Limited beats earnings expectations. Reported EPS is $0.558, ...

Guyana's government expects the country to grow by 42% this year and has high hopes for growth in sectors besides energy.

you can build a call center army that rivals the Avengers. A BPO Beast: Need a massive operation to handle all your outsourcing needs? This building is your ticket to BPO dominance. A Retail ...

ibex, a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement ... time translations and automated responses. Customers who call into the contact center can ...

In case you needed to know, employees do not need to risk life to come to work during flooding. There is a provision that can ...

Increasing client satisfaction and advancing corporate growth in today’s quickly changing digital economy depends on call ...

The staffing crisis at D.C.'s 911 call center was revealed after 7News reported its director was offering employees $800 ...