In the ecommerce sphere, idolizing operational efficiency can either help you scale flourishing or completely ruin your ...

The Contact Center Association of the Philippines is pushing to create collective solutions to address cybersecurity threats ...

TDCX's strategy post-delisting seems aimed at improving and promoting its data-labeling and quality services for AI ...

Emerald BPO Tech Pvt Ltd has signed an agreement with Sri Lanka's Board of Investment to establish a call center.

Ashley Pook, Recruitment Manager, Ready call BPO "So the purpose of this job fair that we are having here today, is to reach out to the community of the Lake independence area. We know that there's a ...

Despite reports of Itel’s plans to shut down its call center operations in Guyana, the government remains optimistic about the future of the country’s Business Process Outsourcing (BPO) industry, as ...

Increasing client satisfaction and advancing corporate growth in today’s quickly changing digital economy depends on call ...

The staffing crisis at D.C.'s 911 call center was revealed after 7News reported its director was offering employees $800 ...

The Contact Center Association of the Philippines (CCAP) urged Business Process Outsourcing (BPO) companies to prioritize as a core component of their operational strategies to protect a more secure ...

Guyana's government expects the country to grow by 42% this year and has high hopes for growth in sectors besides energy.

The legislation marks the D.C. Council’s latest attempt to elicit more information from the city’s 911 agency.