Thousands of people on the verge of a life-altering decisions are seeking help and now it’s easier for those calls to be routed to resources in their area.

AMP is the Industry's First Generative AI Agent Management Platform that Makes Customer Service Calls as Easy as Talking to a ...

you can build a call center army that rivals the Avengers. A BPO Beast: Need a massive operation to handle all your outsourcing needs? This building is your ticket to BPO dominance. A Retail ...

The Contact Center Association of the Philippines is pushing to create collective solutions to address cybersecurity threats ...

The Contact Center Association of the Philippines (CCAP) urged Business Process Outsourcing (BPO) companies to prioritize as a core component of their operational strategies to protect a more secure ...

Q4 2024 Earnings Call Transcript September 12, 2024 IBEX Limited beats earnings expectations. Reported EPS is $0.558, ...

THE Contact Center Association of the Philippines (CCAP) is calling on the IT and Business Process Management (IT-BPM) industry to formulate solutions to strengthen cybersecurity among subsectors and ...

Ashley Pook, Recruitment Manager, Ready call BPO "So the purpose of this job fair that we are having here today, is to reach out to the community of the Lake independence area. We know that there's a ...

Emerald BPO Tech Pvt Ltd has signed an agreement with Sri Lanka's Board of Investment to establish a call center.

Business Process Outsourcing Market size is expected to reach USD 739.4 billion by 2033, projected at a CAGR of 8.9% during ...

Despite reports of Itel’s plans to shut down its call center operations in Guyana, the government remains optimistic about the future of the country’s Business Process Outsourcing (BPO) industry, as ...

Sri Lanka presidential candidate Anura Kumara Dissanayake will dissolve parliament immediately upon his election and temporarily send all ...