A fraud probe involving millions of dollars lost by victims in Maryland and across the U.S. leads to call centers in India.

A 19-year-old man sounded hysterical and was crying when he called 911 to report he had fatally shot his 63-year-old boyfriend in their Warren home. Kayvon Briscoe-Hall, now 20, made the 911 call to ...

DALLAS — A call center in North Texas is closing, impacting more than 100 employees, according to filings with the Texas Workforce Commission. Telvista Inc. is closing a facility it operates at 8585 N ...

Former FERC chair Mark Christie warned that Energy Secretary Chris Wright’s proposal giving federal control over data-center grid connections is a “massive power grab” that could undermine state ...

ESPN broadcaster Joe Buck sounded off on the referees for missing a critical penalty late in the Atlanta Falcons' 27-24 win over the Los Angeles Rams on Monday at Mercedes-Benz Stadium. The Falcons ...

Tampa General Hospital (TGH) entered into a partnership with Hyro to introduce voice AI agents across its patient access and call center operations, integrating the technology with its existing Epic ...

TUMALO, Ore. (KTVZ) -- A Tumalo family of five and their pets escaped their burning manufactured home late late Monday night, but were displaced by the blaze that officials traced to a woodstove ...

Nearly a dozen alleged gang members were arrested after authorities raided a Miami short-term rental home they were using as a phony bank call center to try to rip off victims, officials said.

NASHVILLE, Tenn. (WKRN) — A Tennessee nonprofit has raised the alarm over a new plan involving the U.S. Immigration and Customs Enforcement. ICE is looking to build a “national call center” in ...

Authorities say 11 people are facing charges after allegedly using an Airbnb on Southwest 162nd Street as a base for a fake call‑center scam. Gang units from multiple agencies executed a warrant and ...

WASHINGTON — U.S. Immigration and Customs Enforcement aims to open a call center that would have a dedicated unit to track down unaccompanied migrant children with the help of state and local police, ...