The West Virginia Department of Environmental Protection is accepting public comment on an air-quality permit for an off-grid ...

AVOXI, a global leader in cloud voice software for contact centers, released new research showing AI voice has moved firmly ...

BT International delivers a milestone with one of the first live deployments in banking of trader voice services in the cloud. Twenty trading systems consolidated into a single, standardised, global ...

Domain controllers are retiring. We ranked 2026’s 10 best cloud directory services — Entra ID leads, JumpCloud and Okta ...

In previous articles, I wrote about:"Updating a PBX costs a significant amount over five years""What happens if you switch to ...

Dyfed-Powys Police says it has suffered a cyber attack which has disrupted non-emergency systems and could have led to staff ...

The Missouri-based cooperative will use secure agentic workflows to scale a proven business model built on operational efficiency, responsive high-touch subscriber service, and community trust. With ...

Macomb County will migrate its emergency dispatch and records management to a cloud-based platform under a $6.79 million contract with Tyler Technologies that a county committee recommended.

Vonage integrates Branded Calling into Epic Hello World, displaying verified names, logos, and call reasons to drive patient ...

Channel Excellence Award winners have demonstrated a commitment to helping VARs, MSPs, agents and other channel partners ...

When implementing AI agents, it is common to perform processing in the cloud.The cloud offers significant advantages for continuously improving AI agents, as it makes large-scale AI models easier to ...