tom's Hardware on MSN2h
HP intentionally made customers hold for 15 minutes for telephone customer service, then quickly canceled it due to backlash
After receiving backlash from internal and external sources, HP canceled its 15-minute hold policy, which was designed to ...
HP is apparently forcing customer support callers to wait 15 minutes before talking to anyone
HP doesn’t want you to talk to customer support. The objective behind HP’s decision to make getting in touch with customer ...
Did Microsoft just try to gaslight us? The tech giant has seemingly backtracked on changes to the account sign-in experience.
Despite a support document and an Outlook notification claiming account setting defaults would change, Microsoft has said no ...