After receiving backlash from internal and external sources, HP canceled its 15-minute hold policy, which was designed to ...

HP doesn’t want you to talk to customer support. The objective behind HP’s decision to make getting in touch with customer ...

Vonage Business Communications is available on the web or via dedicated desktop (macOS and Windows) and mobile (Android and ...

You’re browsing the web when suddenly your screen turns red. A warning flashes: “Your computer is infected! Call support immediately!” Maybe there’s a blaring alarm or a robotic voice telling you to ...

U.S. tech giants have quietly empowered Israel to track and kill many more alleged militants more quickly in Gaza and Lebanon through a sharp spike in artificial intelligence and computing services.

U.S. tech giants have quietly empowered Israel to track and kill many more alleged militants more quickly in Gaza and Lebanon ...

Welcome back to the Money blog. We've kicked off the week by exploring what it's like to be a teacher - and it's not all lovely long holidays. Elsewhere, a quarter of employers say they're planning to ...

Paying customers (more on that below) get access to BizChat, a business-focused hub that ties into Pages to pull data from the web (and work files) to help ... Microsoft provides a number of ...

Microsoft's official 24H2 update for Windows 11 has been hit with one bug after another. But a variety of have finally been ...

Microsoft’s security researchers in the fall observed individuals they believe may be linked to DeepSeek exfiltrating a large amount of data using the OpenAI application programming interface, or API, ...

Whatever the case may be, they're not well-versed in tech support, and resolving the issue ... Now, I can see and interact with their phone no matter how far apart we are. iOS 18 brings the ...

Microsoft has started testing a new "scareware ... access to targets' systems by pressuring them to call a fake tech support number. Defender SmartScreen, which also protects Edge users from ...