“At the end of the day, we’re humans. We all want human-to-human interaction.” - DBS CEO Tan Su Shan Speaking at the 5th Qatar Economic Forum, Su Shan shared the bank's approach to Generative AI. We take a horizontal and vertical approach to AI integration, she said. We’re empowering employees to access our data lake with ease through initiatives like DBS-GPT. We're also tapping Gen AI to remove repetitive tasks so, our teams can focus on what matters – building stronger relationships, offering